FAQ
Quick answers before you reach out.
Still have a question? Call or text us at 270-231-9326.
Do you have a storefront?
No. Owensboro On Demand is a mobile service in Owensboro, Kentucky. Service is by appointment.
What are your hours?
We're available weekdays from 12–5 PM.
Do you help homes and businesses?
Yes. We help homes, students, families, and small businesses with everyday tech needs.
Do you work with Apple and Windows devices?
Yes. We help with common issues on phones, tablets, laptops, desktops, printers, TVs, and home tech.
Can you replace computer parts?
Yes. We can help with common upgrades and replacements like RAM, SSDs, fans, graphics cards, and basic desktop parts. We'll be upfront if a repair is outside our scope.
Can you set up a new modem or router?
Yes. We can help set up new modems, routers, mesh WiFi systems, passwords, device connections, and basic home network troubleshooting.
How much does basic help cost?
Quotes are free, and basic help starts at $25. That minimum helps cover time, travel, and diagnosis. More involved jobs may cost more, and we'll give a clear quote before work starts.
Should I upload photos?
No upload is needed on the website. If photos would help, please attach them by email or send them by text after submitting your request.
Can every repair be guaranteed?
No tech issue can be fully guaranteed before or after inspection. We may diagnose or try to fix an issue and the device may still not work. The diagnostic/service minimum may still apply because time, travel, and troubleshooting were provided.
How does pricing work?
Send us the problem first. We'll give you a clear quote or next step before work begins.
Still have a question?
We're happy to help you figure out the next step.